The process of measuring and comparing service utilization Essay

The process of measuring and comparing service utilization - Essay Example The findings of the research indicate that most community mental health programs do not possess the relevant resources to build or buy the types of systems that would help to record notes about clients and the activities that they participate in (Dewa, Horgan, Russell & Keates, 2001). This means that it was difficult to have timely, consistent and accessible information for all community support and services which make it difficult to conduct the evaluations. The research does not provide adequate statistical data. Instead, most of the data provided is descriptive. Nevertheless, the findings have practical significance because of the value it has for program evaluation purposes and administrative purposes in terms of making key decisions on prioritization, planning and staffing needs (Dewa, Horgan, Russell & Keates, 2001).The authors considered all the relevant studies in the sense that they included information from previous researches and contributions from different authors in to the study in form of a background study. The consideration of the studies helped the researchers gain an understanding of the current states of affairs as they relate to the topic of study pointing out that most studies have not given it importance. The authors have discussed all the relevant limitations because they included a section on the challenges that they encountered and a table showing this. The conclusions are justified based on the results presented because the authors provide a conclusion.